SHIPPING POLICY

At Boother Collective, we strive to ensure a seamless and enjoyable experience for our customers. Our shipping policy is designed to provide clarity and transparency regarding the shipping process for our photo booth products. Please read the following information carefully:

1. Shipping Methods: We utilize trusted shipping carriers to deliver our products to your doorstep. The shipping method may vary depending on your location and the size/weight of the product. Standard shipping options are available for most orders, while expedited shipping may be available at an additional cost.

2. Processing Time: Orders are typically processed and shipped within 4-6 weeks after payment confirmation. However, please note that processing times may vary during peak seasons or due to unforeseen circumstances. We will do our best to keep you informed of any delays.

3. Shipping Costs: Shipping costs are calculated based on the weight of the package, destination, and selected shipping method. The shipping cost will be displayed during the checkout process before payment confirmation. Any applicable taxes or duties imposed by the destination country are the responsibility of the customer.

4. Shipping Destinations: We currently offer shipping to addresses within Canada. If you require shipping to a location not listed, please contact us directly to discuss available options and any associated costs.

5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to track the status of your package and estimate the delivery date. Please note that tracking information may take up to 24 hours to become available after shipment.

6. Delivery Time: Delivery times vary depending on the shipping method selected and your location. While we make every effort to ensure timely delivery, please understand that unforeseen circumstances such as weather conditions or customs clearance may affect delivery times.

7. Delivery Inspection: Upon receiving your order, we recommend inspecting the package for any signs of damage during transit. If you notice any damage to the packaging or contents, please contact us immediately. We will work with you to resolve the issue and ensure your satisfaction.

8. Missing or Lost Shipments: In the rare event that your shipment is lost or missing, please contact us as soon as possible. We will initiate an investigation with the shipping carrier to locate your package or arrange for a replacement to be sent if necessary.

9. Delivery Restrictions: Certain delivery restrictions may apply to specific products or destinations. Please review any product-specific shipping information provided on our website or contact us for clarification if needed.

10. Contact Information: If you have any questions or concerns regarding our shipping policy or your order's shipment, please don't hesitate to contact us. Our customer service team is here to assist you and ensure your experience with Boother Collective is nothing short of exceptional.

Thank you for choosing Boother Collective for your photo booth needs. We appreciate your business and look forward to serving you!